FellowshipLIFE and Go Icon Partners to Bring Residents Next-Level, Personalized Aging Experiences

FellowshipLIFE, a not-for-profit organization dedicated to transforming the aging experience, is proud to announce its partnership with Go Icon, the premier all-in-one resident, family, and team member experience management and analytics software for senior living organizations. The decision to implement Go Icon across FellowshipLIFE’s portfolio of communities is part of the organization’s ongoing commitment to innovation and personalized service for its residents led by CEO, Brian Lawrence.

“At FellowshipLIFE, we continuously seek innovative solutions to help residents live their best life,” said Lawrence. “By implementing Go Icon across the FellowshipLIFE system of Life Plan Communities, residents will be empowered to take more control of their aging journey with greater access to engaging activities, social and wellness programs, and support.”

FellowshipLIFE’s pursuit of excellence extends beyond care; it includes creating environments where branding and personalization play a key role in enhancing the resident and family experience. The organization had previously encountered challenges with consistency in branding and personalization across their communities’ engagement platform using legacy solutions, leading them to seek a more robust and innovative partner in Go Icon.

“The Go Icon technology platform is both an operational and cultural fit at FellowshipLIFE,” Lawrence continued. “We hold ourselves to high standards for delivering a hospitality-driven experience for all those we care for and serve. The sleek and user-friendly interface and tools for cultivating a stronger brand help us further exceed these standards.”

Ryan Galea, CEO of Icon, shared his enthusiasm for the partnership: “FellowshipLIFE’s commitment to empowering its residents aligns perfectly with Go Icon’s mission to provide innovative and customizable solutions that make the aging experience iconic. We are excited to support their vision with a technology platform designed to streamline operations, enhance resident engagement, and deliver measurable results.”

Implementing Go Icon will empower FellowshipLIFE residents with a next-level experience that fosters independence, socialization, and well-being. Through intuitive apps and AI-driven Smart Aging™ technology, residents can engage more deeply with their communities by accessing resident-led groups, wellness content, and tailored activities. The centralized, user-friendly platform will streamline access to services and information, enhancing both connection-building and convenience. With Go Icon FellowshipLIFE is setting a new standard in senior living, offering a premium concierge experience that drives resident satisfaction and sets them apart as an industry leader.

About FellowshipLIFE

FellowshipLIFE is a not-for-profit organization with a vision to transform the aging experience and empower all those we serve to live their best life. With five exceptional Life Plan Communities in New Jersey offering services that focus on hospitality, personalized wellness, an active lifestyle, and establishing new and lasting friendships, FellowshipLIFE has a strong reputation for quality and excellence in senior living.

Our dedication to older adults spans multiple aspects of senior living services, including Independent Living, Supported Living, Home Care, Medical Services, and Wellness Programs for those who live in our active older adult communities or reside in surrounding areas throughout New Jersey.

For more information about FellowshipLIFE, visit fellowshiplifeinc.org.

About Go Icon

Go Icon is the industry’s premier all-in-one employee, resident, and family experience management and analytics software for senior living organizations. Their suite of customizable modules for staff engagement, resident experience, and family peace of mind, combined with enterprise-level analytics and AI, empowers operators to build strategy, fortify culture, mitigate risk, support NOI, and provide transparency for investors and owners. With over 2,000 deployments nationwide, Icon’s platform and white-glove customer service have yielded impressive results, including a 50% increase in family satisfaction and a 20% increase in resident satisfaction scores within six months. Communities using Go Icon have seen an 80% reduction in time spent on resident life administrative tasks and a substantial decrease in printing costs.

For more information about Icon, visit goicon.com.